Effective Date: 24 March 2026

1. Introduction
At Outboard Depot ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

2. Data Controller
Outboard Depot
Address:
Victoria Business Park,
Roche, Saint Austell,
PL26 8LX,
United Kingdom

Website: https://outboard-depot.co.uk

Email:
info@outboard-depot.co.uk
sales@outboard-depot.co.uk
support@outboard-depot.co.uk

Phone: +44 (0)7490 900921

For the purposes of UK data protection law, Outboard Depot is the data controller of your personal information.

3. Information We Collect
Information you provide directly:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment information (processed securely by third-party payment providers)
• Customer service enquiries and communications

Information collected automatically:
When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Website usage data
• Pages visited and time spent on pages
• Referral sources
• Cookie and tracking information

4. Lawful Basis for Processing
Under UK GDPR, we process personal data on the following legal bases:

• Performance of a contract when fulfilling orders
• Compliance with legal obligations
• Legitimate business interests
• Your consent, where required for marketing communications and certain cookies

5. How We Use Your Information
We use your information to:

• Process and deliver orders
• Manage customer accounts
• Provide customer support
• Send order confirmations and delivery updates
• Respond to enquiries
• Improve website functionality and user experience
• Detect and prevent fraud
• Comply with legal and regulatory obligations
• Send marketing communications where you have given consent

6. Sharing Your Information
We do not sell your personal information.

We may share your data with:

• Delivery and courier services
• Payment processing providers
• Product manufacturers for warranty or support purposes
• Website hosting providers
• Marketing and analytics providers
• Professional advisers
• Regulatory authorities or law enforcement agencies where required by law

All third parties are required to process personal data securely and in accordance with applicable data protection laws.

7. International Transfers
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including approved contractual clauses or transfers to countries deemed to provide adequate protection.

8. Cookies
We use cookies and similar technologies to:

• Ensure website functionality
• Remember user preferences
• Analyse website performance
• Improve user experience
• Measure the effectiveness of marketing activities

Where required by law, we obtain your consent before placing non-essential cookies on your device.

You may withdraw or change your cookie preferences at any time through our cookie settings tool available on the website.

For more information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.

Transaction and financial records may be retained for up to 7 years to comply with UK legal obligations.

10. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at:
support@outboard-depot.co.uk

11. Security
We implement appropriate technical and organisational measures designed to protect your personal information, including:

• SSL/TLS encryption
• Secure payment processing through trusted third-party providers
• Restricted access to personal information
• Regular security monitoring and system maintenance

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.

12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

13. Children's Privacy
Our website and services are not directed to children and are intended for use by individuals aged 18 years or older.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take reasonable steps to delete such information.

14. Delivery Information
We provide delivery services throughout the United Kingdom.

Your delivery information is shared only with trusted logistics and courier providers for the purpose of fulfilling your order.

15. Complaints
If you have concerns about how we handle your personal information, please contact us first and we will do our best to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.

Any changes will be published on this page together with an updated effective date.

17. Contact Us
Outboard Depot is a trading name operated from:
Address:
Victoria Business Park,
Roche, Saint Austell,
PL26 8LX,
United Kingdom

Email:
info@outboard-depot.co.uk
sales@outboard-depot.co.uk
support@outboard-depot.co.uk

Phone: +44 (0)7490 900921